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At Vedaaraj, we want you to have a positive shopping experience. Please read the following policy carefully before placing your order.

1. Return Eligibility

Due to the nature of our wellness and personal-care products, we generally accept returns only for products that are:

• Delivered damaged or broken.
• Incorrectly delivered.
• Defective or damaged during transit.

Products must be unused, unopened, and in their original packaging wherever applicable. For hygiene and safety reasons, opened or used products cannot generally be returned.

2. Reporting a Damaged or Incorrect Order

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at rajvedaa38@gmail.com.

Please provide:

• Order number.
• Clear photographs/videos of the product and packaging.
• Description of the issue.
• Any other information requested by our support team.

Our team will review the request and confirm whether the product qualifies for a replacement or refund.

3. Refunds

If your refund request is approved, the refund will generally be processed to the original payment method.

Refund processing time may vary depending on your payment provider or bank. Vedaaraj is not responsible for delays caused by third-party payment providers or banks.

Shipping charges may be non-refundable unless the return is due to an incorrect, damaged, or defective product received from us.

4. Replacement

Where appropriate, Vedaaraj may offer a replacement instead of a refund. Replacement availability will depend on product stock and the circumstances of the claim.

5. Non-Returnable Situations

Returns or refunds may not be accepted for:

• Products that have been opened or used.
• Products damaged after delivery due to improper handling or storage.
• Requests submitted after the specified reporting period.
• Products purchased from unauthorised sellers.
• Change-of-mind purchases, unless otherwise stated on the product or order page.

6. Cancellation

Orders may be cancelled before dispatch by contacting our customer support team. Once an order has been dispatched, cancellation may no longer be possible.

If a cancellation is approved, the applicable refund will be processed to the original payment method.

7. Contact Us

For return, replacement, cancellation, or refund-related queries, please contact:

Vedaaraj

📧 Email: rajvedaa38@gmail.com

📞 Phone: +91-8445829239

🌐 Website: vedaaraj.in

We reserve the right to update this Return & Refund Policy from time to time. Any changes will be published on this page.