Privacy Policy
At Vedaaraj, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Vedaaraj ("we", "us", or "our") collects, uses, stores, and protects information when you visit or use vedaaraj.in, purchase our products, or communicate with us.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Name, email address, phone number, and delivery address.
- Billing and order information.
- Payment-related information processed through secure third-party payment providers. We do not store complete card or banking credentials on our servers.
- Information you provide when contacting customer support.
- Website usage information such as pages visited, products viewed, browser type, device information, IP address, and approximate location.
- Cookie and similar technology information used for website functionality, analytics, advertising, and campaign measurement.
We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm payments and provide order updates.
- Provide customer support.
- Improve our website, products, and customer experience.
- Analyse website traffic and campaign performance.
- Send promotional communications where permitted and, where required, based on your consent.
- Show relevant advertising and measure advertising effectiveness.
- Detect, prevent, and investigate fraudulent or unauthorised activity.
- Comply with applicable legal and regulatory requirements.
3. Cookies and Tracking Technologies
Vedaaraj may use cookies, pixels, tags, SDKs, and similar technologies to keep the website functioning, understand website usage, measure advertising campaigns, and provide relevant marketing.
These technologies may collect information such as browser/device identifiers, pages visited, products viewed, and interaction events. Where required by applicable law, we will seek appropriate consent before using non-essential tracking technologies.
4. Retargeting and Advertising
We may work with advertising and marketing partners to promote Vedaaraj products to users who have previously interacted with our website.
Retargeting may use non-sensitive identifiers and website interaction data, such as pages or products viewed, to display relevant advertisements. Such information is used for advertising and measurement purposes and is not intended to identify you personally.
Where applicable, you may manage or withdraw consent for certain advertising cookies or tracking technologies through available cookie or privacy controls.
5. Sharing of Information
We may share information with trusted service providers where necessary to operate our business, including:
- Payment processors.
- Shipping and logistics providers.
- Website, hosting, analytics, and technology providers.
- Advertising and marketing partners.
- Customer-support providers.
- Professional advisers or authorities where legally required.
We do not sell your personal information as a standalone product.
Third-party service providers are expected to process information only for legitimate business purposes and in accordance with applicable contractual and legal requirements.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, resolve disputes, maintain business records, comply with legal obligations, and protect our legitimate interests.
When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal data, including the ability to request access to information we hold about you, request correction or updating of inaccurate information, withdraw consent where processing is based on consent, and request deletion of information where applicable.
To exercise your rights or raise a privacy concern, please contact us using the details below.
9. Children's Privacy
Our website and products are not intentionally directed toward children. We do not knowingly collect personal information from children except where permitted by applicable law and with appropriate requirements being followed.
10. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised "Last Updated" date.